Our Maintenance Management Solutions Unit handles warranty maintenance and servicing of installed equipment through our Annual Maintenance Contracts, playing an essential role in managing and maintaining lifesaving biomedical equipment in hospitals, medical institutions, clinics, and diagnostic centers. The Maintenance Management business unit adds tremendous value to the life cycle cost of the equipment warranty support/service contracts, upgrades, and offers a number of services as part of its maintenance contract.
Predictive Maintenance
We conduct corrective Maintenance on medical equipment upon the detection of failures; these can be identified during routine inspections or flagged by the client/end user. The team fixes the issue by manufacturer-recommended procedure & using dedicated test tools.
Safety
Test
Patient safety is at the heart of what ACOUNS does and is the primary focus f or our Bio- Medical Equipment Maintenance Service. To ensure the highest safety levels, we carry out electrical safety tests & other specific parameter tests after every Planned Preventative Maintenance works.
Turnkey Service Contract
ACOUNS specializes in the installation of various projects ranging from radiology to health informatics. We take care of the whole project life cycle, from design to installation, as per the client’s requirements. As a business, we also provide & manage turnkey contract support./span>
Planned Preventive Maintenance (PPM)
The education and training of clinical staff is a critical program at ACOUNS, a world class program that delivers advanced applications and customer focused training. ACOUNS has protocols in place to conduct periodic training for clinical staff that work with Critical Life Support Equipment. ACOUNS also provides training for our clients or training of new staff as an additional service; this ensures equipment is used at optimum levels and in accordance with manufacturers recommendations. As a company, we develop yearly training programs to ensure our staff are at the forefront of the industry. These Programs are developed and submitted to hospital authorities for their approval to ensure these are tested to stringent standards.
Round the
Clock Service
We are consistent in our efforts to deliver continuous, cost-effective technical support that help ensure maximum uptime and performance. Offering round the clock remote technical support, you can rely on us when you need us the most. Our onsite support staff is available based upon your business requirements; we provide technical support over the phone and via email as well.